RETURNS

EMAIL HELLO@SIXTY6CONCEPT.CO FOR RETURN AND EXCHANGE REQUESTS. 

YOU HAVE 7 DAYS TO LODGE YOUR RETURN REQUEST UPON RECEIVING YOUR ORDER, PLUS AN ADDITIONAL 10 DAYS TO POST YOUR PARCEL BACK TO OUR WAREHOUSE. WE DO NOT COVER RETURN SHIPPING UNLESS THE PRODUCT IS DEEMED FAULTY. 

ITEMS MUST REMAIN IN THEIR ORIGINAL PACKAGING WITH TAGS ATTACHED. 

SALE ITEMS ARE FINAL AND NOT ELIGIBLE FOR A REFUND.

A STORE CREDIT WILL BE ISSUED FOR CHANGE OF MIND. 

PLEASE BE MINDFUL OF SIZING RECOMMENDATIONS ON PRODUCT PAGES. 

RETURN ADDRESS 

ATTN: 66(CO) RETURNS 

ORDER NUMBER: #

1/11 ERN HARLEY DRIVE

BURLEIGH HEADS, QLD, 4220. 

DAMAGED / FAULTY GOODS 

WE WILL ENDEAVOUR TO RESOLVE THIS AS QUICKLY AS POSSIBLE.  YOU HAVE 30 DAYS TO LODGE YOUR RETURN REQUEST UPON RECEIVING YOUR ORDER IF FAULTY, PLUS AN ADDITIONAL 30 DAYS TO POST YOUR PARCEL BACK TO OUR WAREHOUSE. PLEASE NOTE THAT COLOUR FADING OVER TIME IS TO BE EXPECTED. BE AWARE OF COLOUR TRANSFER ONTO LIGHTER SURFACES.

ORDER CANCELLATIONS 

IF AN ORDER IS CANCELLED AFTER THE ITEM HAS BEEN DISPATCHED, IT IS THE CUSTOMERS RESPONSIBILITY TO COVER ANY ADDITIONAL RETURN SHIPPING COSTS. THE ITEM WILL BE ASSESSED UPON RETURN.

EXCHANGES

WE OFFER EXCHANGES FOR CHANGE OF MIND OR WRONG SIZING. IT IS THE CUSTOMERS RESPONSIBILITY TO COVER ANY ADDITIONAL SHIPPING COSTS INCLUDING POSTAGE OF A REPLACEMENT ITEM. SIMPLY STATE WHICH ITEM/S YOU WISH TO RECEIVE IN EXCHANGE FOR YOURS. 

REPROCESSING FEE: $10 

LOST IN TRANSIT

IF YOUR ITEM HAS BEEN LOST IN TRANSIT PLEASE ALLOW UP TO 10 BUSINESS DAYS PAST THE EXPECTED DELIVERY DATE FOR A CLAIM TO BE PROCESSED WITH AUSTRALIA POST AND DHL BEFORE A REPLACEMENT ITEM IS DISPATCHED. 

IF AN ITEM IS RETURNED TO US WITHOUT TRACKING AND IS LOST IN TRANSIT IT IS THE CUSTOMERS RESPONSIBILITY. 

PLEASE BE MINDFUL OF YOUR ADDRESS DETAILS AS AUSTRALIA POST WILL OFTEN NOT ACCEPT A REDIRECT. 

GIFT VOUCHERS 

GIFT VOUCHERS HAVE NO CASH VALUE AND CANNOT BE EXCHANGED FOR CASH